Frequently Asked Questions
As of May 18, 2020
Are you open?
Yes, we are open daily from 9 a.m. to 6 p.m.
Will you be open after the ‘Stay Home, Stay Healthy’ order goes into effect on Wednesday, March 25th at midnight?
Yes, thankfully, we will continue to remain open. The State of Washington includes garden stores and nurseries in the state’s ‘Essential Workforce’ list under the classification of OTHER COMMUNITY-BASED GOVERNMENT OPERATIONS AND ESSENTIAL FUNCTIONS. Within that category, we are included as one of the ‘Commercial Retail Stores that supply essential sectors, including…garden stores and nurseries that support food cultivation and production…’
What is the best way to inquire about plant availability?
We are receiving a high volume of phone calls, emails, and social messages right now, and we are striving to answer your questions while providing you with excellent service. At this time, the best method to inquire about plant availability is to email Staff.Christiansons@gmail.com. Inquiries are reviewed and replied to on a first-come-first-serve basis. Please allow up to 24 hours for a reply from our staff.
Is Christianson’s busy?
Our business is exceptionally busy right now and fortunately, there’s plenty of outdoor space for all to maintain a social distance between each other. Research has shown that by wearing a mask it lessens the chances of emitting the coronavirus while also protecting individuals from contracting it. Because of that, our staff wears masks even while practicing social distancing and we appreciate it when our customers do the same.
What specific adjustments have you made to help keep it a safe place to visit?
Every day we do thorough bleach wipe-downs of commonly used public areas, such as the checkout counters, credit card machines, door handles, and knobs, restrooms, etc., and we do this each morning, evening, and throughout the day. As a preventative measure, we’ve installed plexiglass shields at each checkout as well as a botanical berm between the Garden Store cash wrap and you to help reinforce the six-foot spacial requirement. We have added a handwashing station in our Propagation greenhouse (in addition to our two restrooms) and have also added an outdoor checkout station near the Garden Store that is used during busy days.
Are you offering curbside service?
Yes! You can email your order to Staff.Christiansons@gmail.com. The more specific you can be with your order, the better! Please include the plant name(s), the size(s) desired, the quantity needed, and any backup options if your first choice is unavailable. If you’re shopping for roses or fruit trees, you can refer to our 2020 Fruit Tree List and Rose List 2020. Be sure to include your phone number in case we have questions, and we will begin hand-selecting your plants.
We will contact you when your order is ready, take your payment over the phone, and arrange a pick-up time. Curbside orders may be picked up in our convenient loading zone area located in our front parking lot. Please allow up to 48 hours for order turnarounds and arrive at the Nursery (only) after receiving your pick-up confirmation from our staff.
If you don’t have internet access or are unable to send an email, simply call the Garden Store to place your order 360-466-3821.
Are you offering plant deliveries?
Not at this time. However, we continue to evaluate the best ways to offer this service.